PEC
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Built for pharmaceutical companies

Run every patient support program from one secure platform

From patient journey design to enrollment, e-consent, follow-up activities and adverse-event reporting, PEC brings your teams and partners together in a protected workspace built around patient privacy and compliance.

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  • Isolated workspace per company
  • Two-factor authentication
  • Arabic, English, French, Spanish
What is PEC

What is PEC?

PEC is a multi-tenant cloud platform designed specifically for pharmaceutical Patient Support Programs. It lets you organize programs by country, follow each patient from enrollment to dispensation, and keep their data in a secure, auditable environment.

Built for PSP teams

Every module reflects how patient support teams actually work, from case coordinators to pharmacovigilance officers.

Multi-country, multilingual

Run programs in several countries and four languages, with full right-to-left support for Arabic.

Compliance first

Versioned consents, a complete audit trail and separated patient identity data are built into the platform.

Features

Everything a patient support program needs

Connected modules that cover the full program lifecycle, from setup to reporting.

Programs & patient journeys

Set up programs per country, track go-live readiness, and design journey templates with steps, schedules and custom forms.

Enrollment & e-consent

Enroll patients with versioned electronic consents, while personal identity data is stored separately from program data.

Activities & care coordination

Plan calls, visits and tasks, and keep everyone on track with a personal "My work" list and a shared operations board.

Pharmacovigilance

Capture adverse events as soon as they are reported and route them with clear SLA deadlines, so no reporting window is missed.

Care network

Manage facilities, healthcare professionals and service providers in one place, linked to your programs and patients.

Reports, dashboards & audit

Follow program performance with dashboards and exportable reports, backed by a complete audit log of every action.

How it works

How it works

Four simple steps stand between you and your first program on PEC.

  1. Sign up

    Create your account with your work email and confirm it through the link we send you.

  2. Complete your profile

    Fill in your organization profile in three steps and accept the Terms and the Data Processing Agreement.

  3. We review and approve

    Our team reviews your request and usually approves it within two business days.

  4. Launch your programs

    Configure your programs and invite your team members with the right roles.

Security

Security at the core

Patient data deserves the highest level of protection, so PEC is built with strict safeguards at every layer.

Data Processing Agreement

Strict company isolation

Each company works in its own workspace and can never see another company's data.

Two-factor & role-based access

Two-factor authentication protects accounts, and each user only accesses what their role allows.

Encryption & separated identity

Sensitive data is encrypted, and patient identity data is kept separate from program data.

Complete audit trail

Every significant action is logged with who did it and when, so you are ready for any review or inspection.

FAQ

Frequently asked questions

Answers to the questions pharmaceutical teams ask us most.

Your company owns the patient data. PEC acts as a data processor under the Data Processing Agreement and only uses the data to provide the service.

Once your organization profile is complete, we usually review and approve it within two business days.

PEC is available in four languages: Arabic, English, French and Spanish, with a full right-to-left interface for Arabic.

Yes. Each program is configured per country, with its own go-live readiness tracking.

No. PEC captures adverse events from your programs and routes them to your team with deadlines, but it does not replace your company's pharmacovigilance system.

You can export your data first; it is then deleted as set out in the Data Processing Agreement.
Free plan

Start free and see PEC for yourself

No need to book a demo: create your account, add your company information and we activate your free plan, so you can explore the platform on your own programs.

Free plan

Free

No credit card required

  1. Create your account with your work email
  2. Add your company information
  3. We activate your free plan
Create my free account

Ready to launch your next patient program?

Create your organization account today and start configuring as soon as it is approved.

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